Certification Information

Section III - Staffing

  • STAFFING

    Human Resource Planning
    RPC:64 Researches, analyzes, and reports on potential people issues affecting the organization.
    64.01 Use of business and HR management software
    64.02 Research methods and designs (including measurement of HR)
    64.03 Measurement and assessment tools and techniques (and their limitations)
    64.04 Statistical analyses and evaluation
    64.05 Needs analysis
    64.06 Organization culture, business environment, and objectives
    RPC:65 Forecasts HR supply and demand conditions.
    65.01 Use of business and HR software
    65.02 Assessment and forecasting techniques for HR Requirements (including benefits and types of qualitative and quantitative forecasting methods
    65.03 Research methods and designs (including measurement of HR)
    65.04 HR planning concepts and techniques
    65.05 The organization’s strategic business plan and the goals of the business unit
    RPC:66 Identifies the data required to support HR planning.
    66.01 HR planning concepts and techniques
    66.02 Use of business and HR software
    66.03 Research methods and designs (including measurement of HR)
    66.04 Trends in human resources planning
    RPC:67 Develops people plans that support the organization’s strategic directions.
    67.01 HR planning concepts and techniques
    67.02 Research methods
    67.03 Use of business and HR software
    67.04 HR functions and activities
    67.05 The organization’s strategic business plan and the goals of the business unit
    RPC:68 Assesses the effectiveness of people and talent management plans.
    68.01 Training and development program evaluation methods
    68.02 Rationale and process of program evaluation
    68.03 Research methods and designs (including measurement of HR)
    68.04 Measurement and assessment tools and techniques (and their limitations)
    68.05 Statistical analyses and evaluation
    68.06 HR functions and activities
    68.07 Needs analysis
    68.08 The organization’s strategic business plan and the goals of the business unit
    68.09 Industry best practices
    RPC:69 Maintains an inventory of people talent for the use of the organization.
    69.01 HR planning concepts and techniques
    69.02 Recruiting sources and techniques
    69.03 Use of business and HR software
    69.04 Measurement and assessment tools and techniques (and their limitations)
    RPC:70 Develops systems and processes that link the career plans and skill sets of employees with the requirements of the organization.
    70.01 HR and career planning and development
    70.02 Employee skill/competency measurement processes
    70.03 Selection concepts, assessments, and techniques (e.g., interviews, tests, and other widely used selection procedures)
    70.04 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis)
    70.05 Methods of matching skills and people
    70.06 Succession planning
    70.07 The organization’s strategic business plan and the goals of the business unit
    70.08 Use of business and HR software
    Recruitment and Selection
    RPC:71 Oversees the organization’s recruitment and staffing policies and procedures (recruitment, selection, and orientation).
    71.01 Job markets
    71.02 Selection concepts and techniques
    71.03 Relevant legislation and regulations
    71.04 Recruiting sources and techniques (internal and external)
    71.05 Organization staffing needs
    71.06 Organization’s internal HR inventory
    71.07 Assessment tools
    71.08 Orientation and career development needs of new employees
    71.09 Industry best practices
    71.10 The organization’s strategic business plan and the goals of the business unit
    RPC:72 Identifies the organization’s staffing needs.
    72.01 Data collection techniques
    72.02 Research methods and designs (including measurement of HR)
    72.03 Business and HR software
    72.04 HR planning concepts and techniques
    72.05 Organization’s internal HR inventory
    72.06 The organization’s strategic business plan and the goals of the business unit
    RPC:73 Identifies the potential source of internal and external qualified candidates.
    73.01 Job markets
    73.02 Organization’s internal HR inventory
    73.03 Relevant legislation and regulations
    73.04 Recruiting sources and techniques (both internal and external)
    73.05 Organization policies and procedures
    RPC:74 Evaluates the relevance of alternatives to recruitment (developing, outsourcing, contingent workers, agencies, etc.).
    74.01 Organization staffing needs
    74.02 Current and future business plans
    74.03 Availability of internal and external developmental programs
    74.04 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis)
    74.05 Stakeholders and their respective interests
    74.06 Cost-benefit analysis (including the direct and indirect costs and benefits associated with conducting training and development programs and the costs and benefits of the alternatives.
    74.07 Research methods and designs (including measurement of HR)
    74.08 Measurement and assessment tools and techniques (and their limitations)
    74.09 Organization’s internal HR inventory
    74.10 Preparation and presentation of business cases.
    RPC:75 Develops implements and monitors processes for attracting qualified candidates.
    75.01 Job markets
    75.02 Recruitment ethics and professional practices
    75.03 Relevant legislation and regulations
    75.04 Communication theories, tools, techniques, and processes
    75.05 Recruiting sources and techniques (both internal and external)
    75.06 Fundamentals of marketing communications
    75.07 Organization policies and procedures
    RPC:76 Evaluates effectiveness of recruitment process.
    76.01 Benchmarking techniques
    76.02 Organization staffing needs
    76.03 Statistical analyses and evaluation
    76.04 Recruiting sources and techniques (both internal and external)
    76.05 Measurement and assessment tools and techniques (and their limitations)
    76.06 Validation of selection and training decisions and measures
    RPC:77 Analyzes position and competency requirements to establish selection criteria.
    77.01 Human Rights legislation
    77.02 Employment Equity legislation
    77.03 Methods of job analysis
    77.04 Recruiting sources and techniques (both internal and external)
    77.05 Selection concepts, and assessment techniques (e.g., interviews, tests, and other widely used selection procedures)
    77.06 Current and future business plans
    RPC:78 Establishes screening and assessment procedures.
    78.01 Selection concepts, and assessment techniques (e.g., interviews, tests, and other widely used selection procedures)
    78.02 Human Rights legislation
    78.03 Employment Equity legislation
    78.04 Organization policies and procedures
    78.05 Validity and reliability (conceptual definitions and assessment techniques)
    78.06 Recruiting sources and techniques (both internal and external)
    RPC:79 Determines the appropriate selection tools and develops new tools as required.
    79.01 Selection concepts, and assessment techniques (e.g., interviews, tests, and other widely used selection procedures)
    79.02 Human Rights legislation
    79.03 Employment Equity legislation
    79.04 Organization policies and procedures
    79.05 Validity and reliability (conceptual definitions and assessment techniques)
    79.06 Statistical analyses and evaluation
    79.07 Current and future business plans
    RPC:80 Administers a variety of selection tools, including tests, interviews, reference checks, etc.
    80.01 Selection concepts and assessment techniques (e.g., interviews, tests, and other widely used selection procedures)
    80.02 Human Rights legislation
    80.03 Employment Equity legislation
    80.04 Corporate policies and procedures
    80.05 Validity and reliability (conceptual definitions and assessment techniques)
    RPC:81 Evaluates the effectiveness of selection processes, tools and outcomes.
    81.01 Benchmarking techniques
    81.02 Relevant legislation and regulations
    81.03 Recruiting sources and techniques (both internal and external)
    81.04 Selection concepts and assessment techniques (e.g., interviews, tests, and other widely used selection procedures
    81.05 orientation and career development needs of new employees
    81.06 Validity and reliability (conceptual definitions and assessment techniques)
    81.07 Techniques to evaluate effectiveness of HR programs (e.g. selection, training, and compensation, etc.)
    81.08 Current and future business plans
    RPC:82 Establishes appointment procedures for candidates selected through the recruitment process, ensuring that conditions of employment are documented and consistent with established policies.
    82.01 Human Rights legislation
    82.02 Employment equity legislation
    82.03 Organization policies and procedures
    82.04 Industry Best practices
    82.05 Relevant legislation and regulations
    82.06 Selection concepts and assessment techniques (e.g., interviews, tests, and other widely used selection procedures)
    RPC:83 Supports managers in the selection of candidates.
    83.01 Criteria for selection
    83.02 Human Rights legislation
    83.03 Selection concepts and assessment techniques (e.g., interviews, tests, and other widely used selection procedures
    83.04 Communication theories, tools, techniques, and processes
    83.05 Methods of creating interpersonal effectiveness
    83.06 Employment Equity legislation
    83.07 Organization policies and procedures
    83.08 Current and future business plans
    RPC:84 Supports managers in the negotiation of terms and conditions of employment.
    84.01 Organization policies
    84.02 Wage rate determination and differentials
    84.03 Process, issues, and techniques involved in developing and administering a compensation system
    84.04 Trends in labour force characteristics (e.g., labour force growth, employment trends and rates, unemployment, participation rates, occupational distribution of the workforce, and compensation)
    84.05 Methods of creating interpersonal effectiveness
    84.06 Relevant legislation and regulations
    84.07 Contract administration
    84.08 Collective agreement provisions
    RPC:85 Develops orientation policies and procedures for new employees.
    85.01 Organization policies and procedures
    85.02 Industry best practices
    85.03 Orientation and career development needs of new employees
    85.04 Orientation theory and practices
    85.05 Current and future business plans
    Deployment
    RPC:86 Develops deployment procedures (e.g., transfers, secondments and reassignments).
    86.01 Collective agreements
    86.02 Relevant legislation and regulations
    86.03 Selection concepts, assessments, and techniques (e.g., interviews, tests, and other widely used selection procedures)
    86.04 Organization policies and procedures
    86.05 Career development and succession planning concepts and techniques
    86.06 Industry best practices
    86.07 Organization culture and values
    RPC:87 Implements deployment procedures ensuring necessary compensation and benefit changes, and education plans are addressed.
    87.01 Compensation practices
    87.02 Collective agreements
    87.03 Relevant legislation and regulations
    87.04 Selection concepts, assessments, and techniques (e.g., interviews, tests, and other widely used selection procedures)
    87.05 Career development and succession planning concepts and techniques
    87.06 Organization policies and procedures
    Terminating and Outplacing Staff
    RPC:88 Develops and implements procedures for employee departures.
    88.01 Organization policies and procedures
    88.02 Relevant legislation and regulations
    88.03 Jurisprudence and arbitration rulings
    88.04 Industry best practices
    88.05 Collective agreements
    88.06 Theories and practices for protection of individuals and groups
    88.07 Performance appraisal processes
    88.08 Progressive discipline policies and practices
    88.09 Organization culture and values
    RPC:89 Advises clients on matters of sub-standard performance and discipline.
    89.01 Organization policies and procedures
    89.02 Progressive discipline policies and practices
    89.03 Performance appraisal processes
    89.04 Relevant legislation and regulations
    89.05 Organization culture and values
    89.06 Collective agreements
    RPC:90 Advises on alternatives to terminations.
    90.01 Collective agreements
    90.02 Organization policies and procedures
    90.03 Organizational culture and values
    90.04 Relevant legislation and regulations
    90.05 Performance appraisal processes
    90.06 Progressive discipline policies and practices
    90.07 Methods of performance improvement
    90.08 Job analysis and job design techniques
    RPC:91 Develops procedures for the defensible termination of employees.
    91.01 Organization policies and procedures
    91.02 Relevant legislation and regulations
    91.03 Jurisprudence and arbitration rulings
    91.04 Collective agreements
    91.05 Theories and practices for protection of individuals and groups
    91.06 Performance appraisal processes
    91.07 Progressive discipline policies and practices
    RPC:92 Develops appropriate security strategies to protect corporate assets while preserving the dignity of the terminated employee.
    92.01 Relevant legislation and regulations
    92.02 Jurisprudence and arbitration rulings
    92.03 Industry best practices
    92.04 Organization policies and procedures
    92.05 Outplacement programs
    92.06 Risk assessment techniques
    92.07 Theories and practices for protection of individuals and groups
    92.08 Collective agreements
    92.09 Procedures to minimize workplace violence
    92.10 Issues faced by terminated employees
    RPC:93 Participates in the termination process by preparing termination notices, conducting exit interviews, and arranging outplacement services.
    93.01 Industry best practices
    93.02 Conflict management techniques
    93.03 Relevant legislation and regulations
    93.04 Organization policies and procedures
    93.05 Counseling techniques
    93.06 Risk assessment techniques
    93.07 Collective agreements
    93.08 Procedures to minimize workplace violence
    93.09 Issues faced by terminated employees