Certification Information

Section III - Organizational Learning, Training & Development

  • ORGANIZATIONAL LEARNING, TRAINING & DEVELOPMENT

    Organizational Performance
    RPC:144 Aligns OLDT with business objectives and needs.
    144.01 Strategic HR Management
    144.02 The organization’s strategic business plan
    144.03 Principles and practices of effective learning, training and organizational development
    144.04 Business operations
    144.05 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis)
    144.06 Training cost-benefit analysis and training evaluation techniques
    144.07 Research methods and designs (including measurement of HR)
    144.08 Measurement and assessment tools and techniques (and their limitations)
    144.09 Statistical analyses and evaluation
    144.10 Stakeholders in training & development
    144.11 Administration, maintenance and analysis of automated HR information
    144.12 Change management techniques
    144.13 Organization structures and management practices
    144.14 The nature of the business environment and the competitive position of the company within the industry
    144.15 Organization culture and values
    RPC:145 Determines the most effective learning and development initiatives required for organizational success.
    145.01 Adult learning principles
    145.02 Instructional design and delivery
    145.03 Facilitation techniques
    145.04 Training and development program design and administration
    145.05 Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion)
    145.06 Types of alternative approaches to training
    145.07 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis)
    145.08 Domains and levels of learning
    145.09 Methods of matching skills and people
    145.10 Conditions necessary for training success
    145.11 Training cost benefit analysis and training evaluation techniques
    145.12 Statistical analyses and evaluation
    145.13 Industry best practices
    145.14 Internal and external resources
    145.15 Organizational goals and financial capabilities
    RPC:146 Develops and implements training and development initiatives to address current capabilities and future training needs.
    146.01 Adult learning principles
    146.02 Instructional design and delivery
    146.03 External and internal resources
    RPC:147 Monitors and reports on the impact of development activities on organizational performance.
    147.01 Data gathering techniques
    147.02 Stakeholders in training & development
    147.03 Training cost-benefit analysis and training evaluation techniques
    147.04 Administration, maintenance and analysis of automated HR information
    147.05 Research methods and designs (including measurement of HR)
    147.06 Measurement and assessment tools and techniques (and their limitations)
    Development Programs
    RPC:148 Designs career development programs that align with business needs.
    148.01 Organizational structure and management practices
    148.02 Business operations
    148.03 Training and development program design and administration
    148.04 Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion)
    148.05 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis
    148.06 Methods of matching skills and people
    148.07 Training programs delivery techniques
    148.08 Principles of effective career planning and development
    148.09 Job analysis techniques
    148.10 HR planning principles and techniques
    148.11 Organization culture and values
    148.12 Organization positions and their requirements
    148.13 Organizational goals and financial capabilities
    RPC:149 Assesses and recommends internal and external suppliers of development programs.
    149.01 Adult learning principles
    149.02 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis)
    149.03 External resources
    149.04 Training cost-benefit analyses and training evaluation techniques
    149.05 Training and development program design and administration
    149.06 Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion
    149.07 RFP preparation and evaluation of proposals
    RPC:150 Applies general principles of adult learning to ensure appropriate development methods and techniques.
    150.01 Adult learning principles
    150.02 Internal and external resources
    150.03 Training and development program design and administration
    150.04 Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion
    150.05 Domains and levels of learning
    150.06 Effective learning objectives
    150.07 Issues regarding the transfer of training to the job
    150.08 Training delivery techniques
    150.09 Conditions necessary for training success
    RPC:151 Uses a variety of methods to deliver development programs.
    151.01 Adult learning principles
    151.02 Program design
    151.03 Facilitation techniques
    151.04 Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion)
    151.05 Domains and levels of learning
    151.06 Training programs delivery techniques
    151.07 Conditions necessary for training success
    RPC:152 Develops and implements measurement tools and processes to evaluate program effectiveness.
    152.01 Organization goals and financial capabilities
    152.02 Training and development goals and learning objectives
    152.03 Training cost-benefit and training evaluation techniques
    152.04 Techniques to analyse and interpret training results
    152.05 Research methods and designs (including measurement of HR)
    152.06 Measurement and assessment tools and techniques (and their limitations)
    152.07 Statistical analyses and evaluation
    152.08 Program evaluation techniques
    Career Management
    RPC:153 Helps supervisors/managers to identify career options for employees that align with business needs.
    153.01 Future HR needs of the organization and capabilities of current employees
    153.02 Principles and techniques of effective career development/management
    153.03 Essential elements of HRP process (i.e., importance/benefits of human resource planning)
    153.04 Organization structure and management practices
    153.05 Organizational goals and financial capabilities
    153.06 Internal and external resources for career development
    153.07 Administration, maintenance and analysis of automated HR information
    RPC:154 Provides assessment tools for career development.
    154.01 Principles and techniques of effective career development/management
    154.02 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis)
    154.03 Measurement and assessment tools and techniques (and their limitations)
    154.04 Statistical analyses and evaluation
    154.05 Positions and their requirements
    RPC:155 Ensures performance management information is an integral component of employee development.
    155.01 Principles and techniques of effective performance management systems, including assessment, development and performance improvement
    155.02 Principles and techniques of effective career development/management principles
    155.03 Performance appraisal processes
    155.04 Career and succession planning and management
    155.05 Measurement and assessment tools and techniques (and their limitations)
    155.06 Administration, maintenance and analysis of automated HR information
    RPC:156 Assists employees in identifying career paths, establishing learning plans and activities required for achieving personal and organizational success.
    156.01 Future HR needs of the organization and capabilities of current employees
    156.02 Principles and techniques of effective career development/management
    156.03 Core competencies required for organizational success
    156.04 Internal and external training and development resources
    156.05 Position requirements, including licenses, certifications, etc.
    156.06 Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion)
    156.07 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis)
    156.08 Effective learning objectives
    156.09 Methods of matching skills and people
    156.10 Conditions necessary for training success
    RPC:157 Facilitates the implementation of developmental work assignments.
    157.01 Principles and techniques of effective career development/management
    157.02 Domains and levels of learning
    157.03 Effective learning objectives
    157.04 Organizational structure and management practices
    157.05 Position requirements
    RPC:158 Monitors, documents and reports on career development activities.
    158.01 Procedures for collection, manipulation and analysis of information
    158.02 Administration, maintenance and analysis of automated HR information
    158.03 Principles of effective career development
    158.04 Communication theories, tools, techniques, and processes
    158.05 Measurement and assessment tools and techniques (and their limitations)
    Training
    RPC:159 Ensures compliance with legislated training obligations.
    159.01 Relevant professional and technical licensing, certification and/or accreditation requirements
    159.02 Relevant legal and regulatory environment (health and safety, etc.)
    159.03 Internal and external resources
    RPC:160 Conducts training needs assessments.
    160.01 Principles of effective training, learning and organizational development
    160.02 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis)
    160.03 Administration, maintenance and analysis of automated HR information
    160.04 Measurement and assessment tools and techniques (and their limitations)
    RPC:161 Recommends the most appropriate way to meet identified learning needs.
    161.01 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis)
    161.02 Principles of effective training, learning and organizational development
    161.03 Organizational goals and financial capabilities
    161.04 Training and development program design and administration
    161.05 Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion)
    161.06 Domains and levels of learning
    161.07 Effective learning objectives
    161.08 Training delivery techniques
    161.09 Internal and external resources
    RPC:162 Establishes training priorities based on needs analysis.
    162.01 Priority setting
    162.02 Principles of effective training, learning and organizational development
    162.03 Training and development needs analysis techniques (i.e., skill assessment strategies and levels of training needs analysis)
    162.04 Stakeholders in training & development
    162.05 Assessment and forecasting techniques for HR Requirements (including benefits and types of qualitative and quantitative forecasting methods)
    162.06 Organizational goals and financial capabilities
    RPC:163 Facilitates post training support activities to ensure transfer of learning to the workplace.
    163.01 Situational leadership
    163.02 Coaching
    163.03 Methods to establish interpersonal effectiveness
    163.04 Domains and levels of learning
    163.05 Issues regarding the transfer of training to the job
    163.06 Conditions necessary for training success
    163.07 Communication theories, tools, techniques, and processes
    RPC:164 Develops training budgets and monitors expenditures.
    164.01 Fundamental accounting and budgeting principles
    164.02 Methods of preparing operating budgets
    164.03 Procedures for, and issues pertaining to, budget preparation (including cost forecasting; operating budget; budgeted income statement; budgeted balance sheet; cash flow budget
    164.04 Estimates of internal and external training and development costs
    RPC:165 Identifies and accesses external sources of training funding available to employees.
    165.01 Sources of available funding
    165.02 Application procedures
    165.03 Roles of the federal and provincial governments in providing training and development
    165.04 Roles of municipal governments, unions, and professional associations in training and development
    165.05 Training needs of the organization
    RPC:166 Develops and reviews requests for proposals (RFP) and reviews submissions by third parties.
    166.01 RFP preparation
    166.02 Proposal evaluation
    166.03 Research methods and designs (including measurement of HR)
    166.04 Measurement and assessment tools and techniques (and their limitations)
    166.05 Statistical analyses and evaluation
    166.06 Needs analysis
    RPC:167 Recommends the selection of external training providers.
    167.01 External resources and service providers
    167.02 Contract administration
    167.03 Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion)
    167.04 Measurement and assessment tools and techniques (and their limitations)
    167.05 Principles of effective learning, training and organizational development
    167.06 Proposal evaluation
    167.07 Training and development program design and administration
    RPC:168 Participates in course design and selection and delivery of learning materials.
    168.01 Adult learning principles
    168.02 Instructional design & delivery
    168.03 Facilitation techniques
    168.04 Training and development program design and administration
    168.05 Methods of training and development (Games and simulations, case method, lecturing, on-the-job training, distance learning, role-play, videoconferencing, group discussion)
    168.06 Domains and levels of learning
    168.07 Effective learning objectives
    168.08 Issues regarding the transfer of training to the job
    168.09 Training delivery techniques
    RPC:169 Ensures arrangements are made for training schedules, facilities, trainers, participants, and equipment and course materials.
    169.01 Adult learning principles
    169.02 Instructional design & delivery
    169.03 Contract administration
    169.04 Training programs delivery techniques
    169.05 Conditions for successful learning
    169.06 Internal and external resources